How We Protect Your Privacy
Last updated: November 30, 2024
Interfacia
108 Kamishiro, 4-chome, Meito-ku, Nagoya, Aichi Prefecture, 465-0025
+81 3-5785-9146
info@iriswhisperdesign.com
Our Commitment to Your Privacy
At Interfacia, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and services. We're committed to transparency about our data practices and giving you control over your personal information.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you have questions or concerns about our privacy practices, please contact us using the details provided above.
Information We Collect
Personal Information You Provide
When you contact us or express interest in our courses, we may collect personal information including your name, email address, phone number, and any information you include in your messages. This information is provided voluntarily when you fill out contact forms or communicate with us directly.
Collection Method: Contact forms, email correspondence
Automatically Collected Technical Data
Like most websites, we automatically collect certain technical information when you visit. This includes your IP address, browser type and version, operating system, referring website, pages visited, time spent on pages, and access times. We collect this data through cookies and similar technologies to improve our website and understand how visitors use it.
Collection Method: Cookies, server logs, analytics tools
Communication Records
We maintain records of communications between you and Interfacia, including email exchanges, form submissions, and consultation notes. These records help us provide better service, respond to your inquiries effectively, and maintain a history of our interactions for reference purposes.
Retention: Maintained for service provision and legal compliance
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser or our cookie preference center. For detailed information about our cookie usage, please review our Cookie Policy.
How We Use Your Information
Service Provision
We use your personal information to respond to inquiries, provide information about our courses, schedule consultations, process enrollments, and deliver educational services you request. This includes communicating with you about your progress, sending course materials, and providing support.
Website Improvement
Technical data and analytics help us understand how visitors use our website, identify areas for improvement, optimize user experience, and develop new features. We analyze patterns in website usage to make informed decisions about content and functionality.
Marketing Communications
With your consent, we may send you information about our courses, educational resources, and updates about Interfacia. You can opt out of marketing communications at any time by contacting us or using unsubscribe links in emails we send.
Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, prevent fraud, and ensure the safety of our users and staff. This includes maintaining records for legal and regulatory purposes.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted service providers who help us operate our website, process payments, send emails, and provide analytics. These providers have access only to information necessary to perform their functions and are obligated to protect your data.
Legal Requirements
We may disclose your information if required by law, legal process, litigation, or requests from public authorities. We'll notify you of such requests when legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We'll notify you before your information becomes subject to a different privacy policy.
With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
How We Protect Your Data
Encryption and Security
We use industry-standard encryption to protect data transmission and storage. Our systems employ secure protocols and are regularly updated to address security vulnerabilities.
Access Controls
Access to personal information is restricted to authorized personnel who need it to perform their duties. We maintain strict access controls and monitor data access.
Regular Monitoring
We continuously monitor our systems for potential security threats and conduct regular security assessments to identify and address vulnerabilities.
Breach Notification
In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities as required by applicable laws.
Important: While we implement robust security measures, no system can be completely secure. We cannot guarantee absolute security of your data, but we're committed to protecting it using industry best practices.
Your Privacy Rights
Right to Access
You have the right to request access to the personal information we hold about you. We'll provide you with a copy of your data in a commonly used format.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request corrections. We'll update your information promptly upon verification.
Right to Erasure
You can request deletion of your personal data, subject to legal retention requirements. We'll delete your information unless we're required to retain it for legal compliance.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider where technically feasible.
Right to Object
You can object to processing of your personal data for marketing purposes or based on legitimate interests. We'll respect your objection unless we have compelling legitimate grounds.
Right to Restrict Processing
You can request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
How to Exercise Your Rights
To exercise any of these rights, contact us at info@iriswhisperdesign.com or call +81 3-5785-9146. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Response time: Within 30 days of verified request
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and purpose:
Contact inquiries: 108 Kamishiro, 4-chome, Meito-ku, Nagoya, Aichi Prefecture, 465-0025
Course enrollment records: 7 years for regulatory compliance
Marketing data: Until consent is withdrawn or 2 years of inactivity
Technical logs: 90 days for security purposes
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you by posting the updated policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We're committed to addressing your privacy concerns promptly and transparently.
Contact Methods
Email: info@iriswhisperdesign.com
Phone: +81 3-5785-9146
Business Hours: Mon-Fri, 9:00-18:00 JST
Mailing Address
Interfacia